Please let us know in advance if you intend to arrive at a different time from the contracted one. If you arrive unexpectedly early we may not be ready to care for your child. Please discuss with us if you need to change your contracted hours.
The Early Years Foundation Stage (EYFS) is the statutory framework in England. The EYFS states, Providers must make the following information available to parents and/or carers: the procedure to be followed in the event of a parent and/or carer failing to collect a child at the appointed time, Little Explorers do everything possible to keep children in the setting safe and secure.
Parents are asked to try and telephone as soon as they know they might be or are going to be late, so we can reassure the child that they are coming and plan their time / give them food if needed etc. All parents should have the setting mobile phone number in their phone.
If a child is not collected within half an hour after the expected collection time, we will make every effort to ring parents contact numbers, leaving messages where appropriate. If we cannot contact parents, we will make every effort to ring children’s emergency contact numbers, leaving messages where possible. If we do not personally know emergency contacts, we will arrange a password system to use with them.
Parents, Little Explorers will ask you for up to 2 additional emergency contacts - please keep all emergency contact numbers up to date. If you cannot provide emergency contact numbers, we will discuss your wishes if you cannot collect your child – this might include adding children’s social care and / or the police to the list of emergency contacts.
If we cannot contact an appropriate adult to collect a child, the steps we will follow include:
If you have any questions about this policy or would like to make any comments, please ask.